Hyatt Regency Grand Cypress Resort

Stayed at the Hyatt Regency with my family including my 2.5 year old daughter for our trip to Disney World. Room was a little small (only beds, no table or room for a sitting area) though the entire property was great - very clean and excellent staff who were available and so kind! Excellent location located only 5 mins from Starbucks and about 15/20 minutes from The Pointe, Orlando where many restaurants are located. 15 min drive to Magic Kingdom and Animal Kingdom. Pros: incredibly friendly and warm staff, great massive pools with delicious lunch food and kids options, lots of do on-site when you need a down day from the parks like boating, rock climbing. Cons: we booked a crib with our reservation and it took us calling and asking the front desk several times to bring the crib up to our room, small-ish rooms, we had a lake-view room and faced a wedding which was pretty loud until around 10pm on Saturday night (as a family with a young child that had just spent a whirlwind 3 days at Disney, we went to bed at 8 every day so it was a little annoying).

We absolutely loved Tim and Merlot. He took time to talk to us a while and let us get pictures. We looked forward to seeing Merlot in the mornings on his perch. We also LOVED Brian, the bartender and the Lakehouse restaurant. We made it a point to buy all our drinks from him as we wandered the resort. He was super attentive, hilarious, very awesome. We Loved the bikes and paddle boats. We used both. And even though we only had 20 minutes till the bikes closed up, the gentleman let us go anyway. He could have said no. That was very cool of him and we made sure to be back on time for him. Wish we remembered his name. We LOVED the waterfall hot tub. It was fabulous. We genuinely completely enjoyed our stay. It was our first wedding anniversary and we haven’t stopped telling everyone all about it. We travel at least 2-3 times a year and this was one of the best stays.

fantastic grounds and facilities. wonderful pools. nice sized rooms. all staff lovely and helpful.

The staff was friendly and welcoming. We loved all the amenities the property has to offer. The pool is amazing. The overall feel of the property and aesthetics. It is well maintained.

LOVED EVERYTHING. Rooms are always clean with everything you need inside. Lobbies, elevators and outdoor areas are clean as well. Hotels employees are always around and both friendly and helpful. Pool area has something for everyone. Kids love slide and grotto area connecting both pools. Me and the wife enjoy the kayaks and lounging under the umbrellas. Great breakfast buffet and nice dining options pool side.